Contact
B2 Impact AB
Att: Klagomalsansvarig
Mailbox 1801
411 41 Gothenburg
To assist you effectively, it's important that you clearly explain what has happened and why you are dissatisfied, or in what way you believe we have acted improperly. In order for us to review and investigate the matter, please provide your name and either a customer or personal identification number. Your complaint will be handled according to our complaints policy, which means it will be objectively reviewed by our Complaints Manager. We will then provide you with feedback as soon as the investigation is complete.
Complaint handling is an integral part of our ongoing quality assurance efforts, and we appreciate your constructive and clear feedback.
B2 Impact will retain your personal information in order to investigate the matter and for follow-up on any actions that may be taken. You can read more about how we handle personal data here.
