When a matter can no longer be handled within the framework of the collection process, it can be handed over to the district court for legal examination. This happens in cases where the customer has disputed, when we cannot reach the customer, or when there are no conditions for resolving the debt voluntarily. The district court then acts as an independent party and decides the case.
Warning About Fraudulent SMS Messages Sent in Our Name
We would like to make you aware that fraudulent SMS messages claiming to be from B2 Impact are currently circulating. These messages may contain links or encourage you to contact us using the phone number provided in the message. We would like to clearly state that these SMS messages are not sent by us, and we strongly advise you not to click on any links or call the specified phone number beginning with 0737.
If you are unsure about a message you have received, please contact our Customer Service through our official contact channels.