To contact you and best inform you about your case, we communicate electronically via My Pages, phone calls, email, and SMS. If you prefer that we do not communicate via phone calls, SMS, or email, please let us know. If you have a Kivra mailbox, we may also communicate through that. We also communicate certain information in our operations via mail.
Warning About Fraudulent SMS Messages Sent in Our Name
We would like to make you aware that fraudulent SMS messages claiming to be from B2 Impact are currently circulating. These messages may contain links or encourage you to contact us using the phone number provided in the message. We would like to clearly state that these SMS messages are not sent by us, and we strongly advise you not to click on any links or call the listed number.
If you are unsure about a message you have received, please contact our Customer Service through our official contact channels.