If you have overpaid, please contact our customer service as soon as you discover this. An administrative fee of 100 SEK will be charged for the repayment. This amount is deducted from the paid amount. Because of this, no amounts under 100 SEK will be refunded. Amounts exceeding 200 SEK will be refunded via payment notice, with a fee of 50 SEK charged, and the notice will be sent to your registered address.
Customer service opening hours this summer
Between June 29th and July 24th, Customer Service is open Monday-Friday from 08:00 AM to 4:30 PM.
You can always send us message on My Pages, and we will get back to you as soon as possible.