If you have overpaid, please contact our customer service as soon as you discover this. An administrative fee of 100 SEK will be charged for the repayment. This amount is deducted from the paid amount. Because of this, no amounts under 100 SEK will be refunded. Amounts exceeding 200 SEK will be refunded via payment notice, with a fee of 50 SEK charged, and the notice will be sent to your registered address.
Warning About Fraudulent SMS Messages Sent in Our Name
We would like to make you aware that fraudulent SMS messages claiming to be from B2 Impact are currently circulating. These messages may contain links or encourage you to contact us using the phone number provided in the message. We would like to clearly state that these SMS messages are not sent by us, and we strongly advise you not to click on any links or call the listed number.
If you are unsure about a message you have received, please contact our Customer Service through our official contact channels.