Customer service opening hours this summer

Between June 29th and July 24th, Customer Service is open Monday-Friday from 08:00 AM to 4:30 PM.

You can always send us message on My Pages, and we will get back to you as soon as possible.

Payment Plan

Our goal is to find a payment solution that works for you, and in cases where you are unable to pay your entire debt at once, there is the option to reach an agreement on a payment plan. Payment shall then be made in accordance with the payment plan we have agreed upon. If you do not follow the established payment plan, it will be terminated, and other collection measures may be taken, such as applying for a payment unjunction or requesting enforcement from the Swedish Enforcement Authority (Kronofogden).

If you know that you are unable to pay according to the repayment plan, please contact our customer service as soon as possible to see if the repayment plan can be adjusted. Our contact information can be found under Contact.